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Pinup Popper Software Installation guide For Ultra vp 3.0 4.0 and 5.0
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Pinup Popper Software Installation guide For Ultra vp 3.0 4.0 and 5.0

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     (614) 208-7780           www.recroomworld.com          info@recroomworld.com

 

 


Pinup Popper Software Installation Guide

-  for ULTRA VP Models 3.0, 4.0 and 5.0 - 

Accompanying YouTube Video: https://youtu.be/k2yYVxVRTo4

 

 


Welcome to the RecRoomWorld Pinup Popper Software Upgrade Guide. Follow the steps below to properly configure and install your new ULTRA VP Pinup Popper Software...

PRE-REQUISITES

  1. Connect a wired or wireless keyboard and mouse to your ULTRA VP’s computer. You have two USB slots under the front side of the machine in the front of the soft shutdown button. We recommend a keyboard with built in mousepad for ease of use like the Logitech K400 Plus for example.

 

  1. Plug in your new SSD drive (refer to SSD installation video if unsure how to do this here:  https://youtu.be/zwv6YVTXm0E ). Do NOT plug in your new encryption dongle yet (and remove any old silver encryption dongles). Boot up your ULTRA VP and click Cancel when the “Could not find license window” pops up  (or close the window with the X key on your keyboard).

  2. OPTIONAL:  For the best possible performance with this new software we recommend upgrading your RAM Memory on your PC to dual channel memory (use XMP memory if possible & enable XMP in your BIOS). Basically using two 8GB (or 16GB) memory banks instead of one. You can use a cutter to remove the hot glue that the factory applied. Make sure you install the memory correctly in the typical dual channel staggered RAM bank configuration (do not put the two RAM modules next to each other). If unsure please ask us.

 

STEP 1: CHECK THE MONITOR SETTINGS

 

  1. Open Display Setting (right click on the desktop to access)

  2. Make sure the monitors are lining up correctly (refer to the video for visual)

  3. Make sure that you see a number on each screen when you click IDENTIFY

  4. Set Scale & Layout to 100% on each monitor

  5. Close the window with the X mark on the top right



STEP 2: NVIDIA GRAPHICS CARD SETTINGS  

 

  1. Open your nVidia Control Panel (refer to the video for details)

  2. Under the Display section (left menu) click on Change Resolution

  3. Select the large primary display (first one)

  4. Make sure that it is set to 3840 x 2160 (native)

  5. Make sure it is set to USE NVIDIA COLOR SETTINGS (not use default settings!)

    Set to:  Highest 32bit 

Set to:  8 bpc

Set to:  RGB 

Set to:  Output Dynamic Range:   Full

 

  1. Click  Apply

  2. This step does NOT need to be repeated for the other monitors

  3. Under the Video section (left menu)

  4. Click on Adjust Video Color Settings

  5. Select primary (first monitor)

  6. Select With the Nvidia Settings (not with Video Player Settings)

  7. Set the drop down menu box to Dynamic Range:  FULL (0-255)

  8. Now repeat steps 2 through 5 for ALL the other monitors

  9. Click Apply

 

STEP 3: UPDATING THE CONTROL BOARD FIRMWARE

An important step is to ensure that your Pinscape control board firmware is on the latest release

Note: You have two choices for this step. You can either install your Wifi dongle and connect to the Internet (which will download the latest firmware)  or you can select the firmware file that is on your SSD drive (not all drives were shipped out with that file but the majority - for those who do not have the firmware .bin file you will have to connect your Wifi dongle and be online)

 

  1. Type the word File and then click on File Explorer to open it (choice that shows up on top of your search box)

  2. On the left side click on Local Disk C: 

  3. Locate and click on the PinscapeConfigTool folder

  4. Locate the PinscapeConfigTool.exe (Application) file and double click to open it

  5. The window Pinscape Setup will open

  6. Select the third choice named Update

  7. This will open up the Firmware Update window

  8. For those who are Wi-Fi connected just select to download the newest firmware file

  9. For those who are not Wi-Fi connected you can click on Browse for a File

    a) It will open the File Explorer windows
    b) On the left side click on Local Disk C: 

c) Locate and click on the PinscapeConfigTool folder

d) Select the Pinscape_Controller_KL25Z.bin
c) Click on Open

  1. You will see it processing the new firmware file and then take you to the next step 3

  2. It will instruct you to move the USB cable on the control board from the Joystick port into the Programming port  (if unsure how to do this please refer to the video to see how to do this)

  3. You will see it progress to Step 4 if programming was successful

  4. Now it will ask you to unplug the USB cable from the Programming port back into the Joystick port (basically reversing what you did to program the board)

  5. It should now tell you that “The Firmware Update was successfully completed”



STEP 4:  UPDATING THE CONTROL BOARD CONFIG FILE  

  1. With the PinscapeConfigTool still open we need to update the config file to the control board

  2. Go to the main menu (click on the bottom left Home icon)

  3. Select the Backup category

  4. Select RESTORE

  5. Find and select the file name UVPFINALSHIPKEYFIX.config
    (also located in the C:\Extra Files folder)

  6. Apply that file (takes about 20 seconds (wait for it)

  7. Close the PinscapeConfigTool application


STEP 5: INSTALL YOUR ENCRYPTION DONGLE  

  1. Plug your new encryption dongle into one of your USB ports

  2. Unplug your Wi-Fi dongle if you haven’t already

  3. Push your soft shutdown button to switch off the ULTRA VP (give it 10 seconds)

  4. Push your hard shutdown On/Off switch to turn it off completely

  5. Restart your ULTRA VP and let it load into Pinup Popper 

  6. 5.0 users are done now.  3.0 and 4.0 owners please continue to Step 6

  7. IF FLIPPERS AND BUTTONS ARE UNRESPONSIVE CHECK THE TROUBLESHOOTING SECTION BELOW 

  8. Access your How To Use Video Guide here:  https://youtu.be/_8NxfN2gELY

 

Note: Additional Information & TroubleShooting section listed on the pages below


STEP 6:  For 3.0 & 4.0 THIN DMD MODELS ONLY - HOW TO DISABLE FULL DMD 

In order to disable FULL DMD mode for those of you who have the thinner DMD cutout (unmodified model 3.0 and 4.0 models) please connect your keyboard & mouse.

  1. Turn on your ULTRA VP and wait until it has completely booted up into Pinup Popper

  2. Hit the  ;  key on your keyboard. 

  3. You will see a windows open on the backglass (32”) monitor

  4. Use your right arrow key (arrows on the bottom left of your number keypad) to navigate the menu

  5. Position yourself on Custom Scripts

  6. Hit Enter on your keyboard

  7. Select the FULLDMD_Off option

  8. Hit Enter

  9. Select Go Back + [ENTER] until you are back into Pinup Popper

  10. Hit the X key on your keyboard to exit Pinup Popper into the Windows Desktop

  11. Type the word Pinup into the search bar on your taskbar

  12. You will see two choices…  left click on Pinup Popper Config  (Not Pinup Popper Frontend)

  13. The Pinup Popper Setup Window will open

  14. Click on the Popper Setup tab (second tab - not Game Manager)

  15. Click on [GlobalConfig]. This will open the GlobalConfig window

  16. Locate the Apron/FullDMD category (last item in the left column)

  17. Set it to None  and Click on Save

  18. Soft Shutdown and reboot into Pinup Popper 

  19. IF FLIPPERS AND BUTTONS ARE UNRESPONSIVE CHECK THE TROUBLESHOOTING SECTION BELOW 

  20. Access your How To Use Video Guide here:  https://youtu.be/_8NxfN2gELY

    Note: Additional Information & TroubleShooting section listed on the pages below

STEP 7: INSTALL YOUR ENCRYPTION DONGLE

  1. Plug your new encryption dongle into one of your USB ports on the back


STEP 8: TEST THE UNIT

  1. Time to test the unit…

  2. You can use the ON/OFF switch on the back only (no need to prop up the machine)




ADDITIONAL INFORMATION



  • 18+ PASSWORD

Your 18+ category password is: 1606  (can be disabled if desired - refer to the video that explains how to disable the password on YouTube: https://youtu.be/_U1MtE4QBZs )

 

  • FLASHER BRIGHTNESS ADJUSTMENT

In order to adjust the flasher intensity (set to low by default right now) please connect your keyboard.

Turn on your ULTRA VP and wait until it has completely booted up into Pinup Popper

Hit the  ;  key on your keyboard. 

You will see a windows open on the backglass (32”) monitor

Use your right arrow key (arrows on the bottom left of your number keypad) to navigate the menu

Position yourself on Custom Scripts

Hit Enter on your keyboard

Then select the desired brightness for models 3-5 (do not select for models 1-2)

Hit Enter  (Pinup Popper will reset itself)

Your new flasher brightness will be active now

 

  • AFTER PLAYING BATMAN 66 or any other issue in Pinup Popper

Some tables have known issues. For example playing Batman 66 will break Pup-Pack playback. All that’s needed is to Restart Pinup Popper to fix that or any other issues. Here is how…

 

  1. When you are positioned in the Pinup Popper Menu (not in a loaded table) you can hit the  ;  key on your keyboard. 

  2. You will see a window open on the backglass (32”) monitor

  3. Use your right arrow key (arrows on the bottom left of your number keypad) to navigate the menu

  4. Position yourself on Restart Popper

  5. Hit Enter on your keyboard

  6. Pinup popper will reboot itself








TROUBLESHOOTING




  • IF FLIPPERS AND BUTTONS ARE UNRESPONSIVE - 

HOW TO UPDATE THE PINSCAPE CONFIGURATION FILE


Another important step is to ensure that your Pinscape configuration file is updated

  1. Type the word File and then click on File Explorer to open it (choice that shows up on top of your search box)

  2. On the left side click on Local Disk C: 

  3. Locate and click on the PinscapeConfigTool folder

  4. Locate the PinscapeConfigTool.exe (Application) file and double click to open it

  5. The window Pinscape Setup will open

  6. Select the second choice named Backup

  7. Now select the second box named ”Restore KL25Z…”

  8. Click Yes when it warns you that it will completely replace the configuration file on the control board

  9. It will open up File Explorer

  10. You should be able to locate and select the file named Ultravp345_15.psconfig  (if you do not see it please locate it in the C:\PinscapeConfigTool or C:\Extra Files folders on the C: drive)

  11. Click Open

  12. It will say “The configuration file was successfully restored to the KL25Z”

  13. Click OK and close all your windows by clicking on the top right X

Note: If the Pinball FX tables flipper s and buttons do not work after installation please repeat STEP 4 one more time! Don’t forget to unplug the dongle and reboot to access the Windows desktop.



  • IF SCREEN POSITIONING IS OFF:

PINUP POPPER DISPLAYS RESOLUTION SETTINGS
(DO NOT MESS WITH THIS UNLESS ABSOLUTELY NECESSARY - IT CAN BREAK YOU PINUP POPPER DRIVE IF NOT CAREFUL!)

 

  1. Type the word Pinup into the search bar on your taskbar

  2. You will see two choices…  left click on Pinup Popper Config  (Not Pinup Popper Frontend)

  3. The Pinup Popper Setup Window will open

  4. Click on the Popper Setup tab (second tab - not Game Manager)

  5. Click on [Screen / Themes]

  6. It will open the Screens window

  7. Locate and click on the box on the top right named [Configure Displays / Locations]

  8. If it asks you to fix the resolutions click No on all questions until you enter the Pinup Player Displays window

  9. The first four displays will need to be configured… (Topper, DMD, BackGlass, PlayField)

  10. If you have a topper monitor click on Topper (if not skip to DMD)

Make sure the values for Topper are as follows:

width: 1920
height:  1080
Screen xpos: 7680
Screen ypos: 0

Note: after entering these values the light blue outline should match the topper monitor screen size exactly

  1. Make sure you click [Save Settings] box at the bottom (even if the values were correct)

  2. Now click on DMD in the left box

Make sure the values for DMD are as follows (two options depending on your model!) 


OPTION1: For large Stern type 15.6” DMDs (5.0 model):

width: 1825
height:  482
Screen xpos: 5810
Screen ypos: 291

 

Note: after entering these values the light blue outline will NOT match the size of the DMD monitor, that is normal - refer to the video to see what it should look like

 

OPTION 2: For thinner cutout DMDs (3.0 & 4.0 model):

width: 1890
height:  500
Screen xpos: 5760
Screen ypos: 320

Note: after entering these values the light blue outline should match the topper monitor screen size exactly.  Also

 

  1. Make sure you click [Save Settings] box at the bottom  (even if the values were correct)

 

  1. Now click on PlayField in the left box 

Make sure the values for Topper are as follows:

width: 3840
height:  2160
Screen xpos: 0
Screen ypos: 0

Note: after entering these values the light blue outline should match the topper monitor screen size exactly

  1. Make sure you click [Save Settings] box at the bottom (even if the values were correct)

  2. Close the PinUP Player Displays window by clicking on the top left X button and say Yes to the “Are you sure you want to close?” message





QUESTIONS? Problems?     Contact us!

 

Email: info@recroomworld.com  

 

Phone: +1 (614) 208-7780

 

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